Subject: RE: Re[2]: New order TS4520 22-091048
From: Luxaflex Technical Desk <[email-masked]>
To: info <[email-masked]>
Date: Thu, 12 May 2022 15:58:17 +0000

Hi Hillary,

Just called Andy, we have come up with a solution to get these blinds made as its taking so long to get a positive result from Kadan regarding the min width. Your order confirmation foe these 2 blinds will arrive at 400mm blind size in fabric 0530 as advised below but the 2 blinds will arrive at the smaller widths required by your customer.

Andy confirmed the rest of the order is to stay in your customers original fabric choices 0527 & the last blind in 9423.

Very sorry its taken so long to get the order to a stage we can release it!

Kind Regards,

Tracey Milburn
Customer Relations Manager

Luxaflex(r) UK
Hunter Douglas Ltd
Mersey Industrial Estate
Heaton Mersey
Stockport
SK4 3EQ
T: 0161 442 9500
www.luxaflex.co.uk<https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.luxaflex.co.uk%2F&data=04%7C01%7C%7C49b1a4182fcb48c661c008d9f6b07b72%7Cbe802d73e47a4600b8d1bbb59dd8aadc%7C0%7C0%7C637812060102602583%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=jJX0H5QMnASRrlkoMC73nBqu47Hnc6ybMXb5kIg5P%2Bc%3D&reserved=0>

From: info <[email-masked]>
Sent: 03 May 2022 16:15
To: Luxaflex Technical Desk <[email-masked]>
Subject: Re[2]: New order TS4520 22-091048

Hi Tracey,

Thank you for your e-mail.

We didn't realize that 0532 was a printed fabric. Please can you make in 0530 instead?

Lines 2 & 3 should be Right hand Smartcords.

Many thanks

Hilary

------ Original Message ------
From: "Luxaflex Technical Desk" <[email-masked]<mailto:[email-masked]>>
To: "info" <[email-masked]<mailto:[email-masked]>>
Sent: 03/05/2022 15:35:56
Subject: RE: New order TS4520 22-091048

Thank you for your order.
We are sorry to advise we cannot process the order as this time due to the following query being raised on it...
The min width we can supply blind in a printed fabric is 400mm blind size, lines 1 & 4 are too narrow, the only option being to select a fabric not from the printed ranges.
Also lines 2 & 3 state smartcord and hand operation. Which is required?
Please reply to this email at your earliest convenience confirming how you wish to proceed as you are informed that your order will be held on our system pending your further instruction.
You are advised that the published delivery lead time will only be applicable once this issue is resolved and the order is released to production.
We offer this information in the event it affects any planned fitting dates you may have arranged with your customer.
Kind Regards,
Tracey Milburn
Customer Relations Manager

Luxaflex(r) UK
Hunter Douglas Ltd
Mersey Industrial Estate
Heaton Mersey
Stockport
SK4 3EQ
T: 0161 442 9500
www.luxaflex.co.uk<https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.luxaflex.co.uk%2F&data=05%7C01%7C%7C96653778e1e34597f85508da2d17a766%7Cbe802d73e47a4600b8d1bbb59dd8aadc%7C0%7C0%7C637871876866515355%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=Yl4%2FB7DejHovuFXNk3BNXTxri5iahdeUPktOH%2F4DFUo%3D&reserved=0>
From: info <[email-masked]<mailto:[email-masked]>>
Sent: 29 April 2022 10:13
To: Luxaflex - Orders Online <[email-masked]<mailto:[email-masked]>>
Subject: New order TS4520
Good morning,
Please find attached, order TS4520.
Kind Regards
Simon Talbot