Subject: Re: Awning Quote & Plantation Shutters
From: Rachel Baugh <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 21 Nov 2025 14:45:03 +0000

Good afternoon Ron,

I am just following up as have just tried to call you back following the installation of your shutter panels this afternoon.

Sorry you have experienced an issue with the colour. I have spoken to our fitter and subsequently checked with our supplier to confirm the panels were ordered as per your original order which was Pure White. From what I understand in speaking to our fitter, your existing shutters have changed colour slightly over time (about 5-6 years old) and whilst your existing shutters changing colour wouldn’t be obvious, it has been made noticeable by having a fresh new set of panels installed next to the existing.

I can only apologise for the disappointment, but hope you can appreciate natural discolouration isn't something we could factor in and it’s not something we would know until installation too.

As a gesture of goodwill our supplier has kindly offered a 20% discount should you wish to change and match the second set of shutters.

Kind Regards

[signature_3870508488]

Interior Design Advisor

[email-masked]<mailto:[email-masked]>

[signature_3704223446]<http://www.cpinteriors.je/>

From: Rachel Baugh <[email-masked]>
Date: Wednesday, 20 August 2025 at 15:54
To: [email-masked] <[email-masked]>
Subject: Awning Quote & Plantation Shutters

Good afternoon Ron & Sudi,

Further to Adrians visit, please find attached two quotations, one for the external awning/roller and the second for internal plantation shutters.
You will see on the awning quotation I have provided two costs, one for 2.4m x 1.5m and the second is for a larger 4.9m x 2.5m size as an alternative.

We have all samples available to view/borrow in our showroom so please let me know if you would like to pop down and I can take you through the options.

Look forward to hearing from you,

Kind Regards
[signature_3870508488]
Interior Design Advisor
[email-masked]<mailto:[email-masked]>

[signature_3704223446]<http://www.cpinteriors.je/>